Job Role: Administrator - Professional Valuations
Location: Croydon
Hours: 35 hours per week (Monday to Friday)
Salary: Up to £30,000
Arnold & Baldwin is an independent, progressive firm of Chartered Surveyors, providing a range of property related services. The company was established in 2007 and has already become known as one of the leading surveying firms in London and the South East.
Due to continued business growth, an exciting opportunity has arisen for an experienced Administrator – Professional Valuations, to join our innovative firm of Chartered Surveyors. Having won a number of awards such as “The Best Small Business in South London”, there has never been a more exciting time to join our forward thinking, client focused business offering real potential for career development within a friendly and supportive team.
Main responsibilities
The role will involve providing administrative support to the Head of Residential Valuations. The role is based at our Croydon office. In this busy, varied role, you will:
- Prepare appointment letters and coordinate inspection bookings
- Send Conflict of Interest checks and manage email correspondence
- Prepare draft valuation reports, upload photos/floor plans, and carry out statutory searches
- Format and issue final valuation reports to clients
- Capture and record valuation comparables
- Maintain team calendars, meeting schedules, survey deadlines and Tribunal dates
- Keep accurate records and manage the team’s instruction list
- Raise invoices, track payments, and chase outstanding fees
- Answer incoming calls and provide valuation quotes
- Carry out general office duties including filing, scanning, printing and photocopying
- Use your strong Word and Excel skills daily
Skills and experience
- Good written and verbal communication working with people etc. Good numerical skills, using spreadsheets etc. Competent using Microsoft Word, Outlook and Excel.
- Well organised, capable of managing workload priorities under pressure.
- Customer service skills/experience, always providing an exceptional level of customer service.
- Be an excellent and effective communicator, both verbally and in writing, maintaining and striving for high standards of professionalism.
- Flexible and creative in your approach.
- Able to negotiate and influence at all levels.
- Ability to remain calm in challenging or conflicting situations whilst focusing on achieving positive outcomes.
Our people
Our team is made up of people who are passionate about what they do and the business. We hire like-minded individuals who work hard, thrive in a truly team focused environment and can have fun at the same time.
The benefits
Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages.
In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
Diversity and inclusion
We’re committed to promoting diversity at Arnold and Baldwin and recruit on merit. We will consider applications from job share applicants.
Arnold & Baldwin is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If you have a disability, please let us know what adjustments you may need to the recruitment process to perform your best.
Ready to apply?
Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.
Please note, due to our sector all roles are subject to an Enhanced DBS.
If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.